Information - Coronavirus (COVID-19)
Coronavirus is a new illness that can affect your lungs and airways. The UK Chief Medical Officers have raised the risk to the public from low to moderate but the risk to individuals remains low. Health professionals are working to contact anyone who has been in close contact with people who have coronavirus.
The symptoms of coronavirus are:
- a cough
- a high temperature
- shortness of breath
But these symptoms do not necessarily mean you have the illness. The symptoms are similar to other illnesses that are much more common, such as cold and flu.
If you have any of these symptoms, DO NOT go to a GP surgery, pharmacy or hospital. Stay indoors and avoid close contact with other people
Surgery Coronavirus Update
Advice for people at high risk
The patients at highest risk from coronavirus are being identified by NHS Digital and they should receive a letter shortly. Please do not phone the surgery regarding these letters as we do not currently have any further information, and this may block the phone lines for patients with urgent medical conditions.
Thank you for your co-operation. please click on the link below for further details:
Due to the outbreak of COVID-19 we will not be able to book face to face GP appointments in the first instance. Instead, the doctor will phone you first before asking you to come to the surgery. Urgent nurses appointments are carrying on as normal, but if you have symptoms of fever and breathlessness then please call the surgery on 01202 747496 before coming for your appointment, and we will advise you.
We are urging all patients to https://www.evergreenoaksurgery.co.uk/doitonline_form.aspx if you have not done so already. This will enable you to order repeat prescriptions easily and safely from home, as well as viewing your patient record and test results, and completing health questionnaires. If you have not already registered for online services, please follow this link and do so now. You will not currently be able to book appointments via online services.
You should also nominate a local pharmacy so that your prescription can be sent to them electronically. We may need to nominate a pharmacy on your behalf if you have not already done so. If this happens we will update you by telephone.
If you already have a routine GP appointment booked, the surgery will contact you to advise you further.
Thank you for your co-operation.
Dr Watkins, Senior Partner.
For information on the coronavirus outbreak please go to the NHS.UK page on coronavirus or the information on GOV.UK.
From Tuesday 4th February 2020 Phase 4 of the Electronic Prescription Service (EPS) will be rolled out to all GP practices in England, making EPS the default method for prescribing, dispensing and reimbursement of prescriptions in primary care in England. Please click on the link below for more information.
We are working to improve access to appointments for our patients, in particular at evenings and weekends. If you would like to be offered one of these appointments, please ask. These appointments may be at a different site; for example, Poole General Hospital.
*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
On Tuesday 5th November 2019 we had our CQC Annual Review and we are pleased to announce that we have successfully retained our 'Good' rating.
NEW SERVICE - Help & Care, The Dorset Self Management Service.
Managing life with a health condition isn’t always easy. We know that understanding and keeping track of medications, treatments, tests and appointments with healthcare professionals are important, but also that a health condition affects our emotions, how we feel about ourselves, our social life, hobbies and day to day routines at home. Feeling confident managing all of that can be a challenge.
At Evergreen Oak Surgery, we have a coach and link worker as part of our team. Clinical healthcare professionals like doctors and nurses can be really important to help us manage the medical aspects of our health, and self-management coaches and link workers can help us manage the emotional and practical impact in our day to day life.
For more information on this and other services available at the surgery, please select "Services" from the toolbar above.